For Home users, there is nothing more infuriating than sitting at the pc to do a simple task, only to find the pc is just not doing as you expected. You ask for advice but all you hear is gibberish, words that have absolutely no meaning, apparently describing what could be wrong with your pc, but you might not WANT to know what all this gibberish means, you just want your pc to do what you want it to - just like it did last time you used it! You want to be able to use your PC without having to be an IT specialist.

Sadly, at times, things do not always go to plan, and whoever you ask, they seem to talk using technical terms. The slightest problem can cause hours of misery to the inexperienced pc user.

MS Advance aim to make these miserable experiences a thing of the past, we know that our users are not pc experts, that’s what we are here for, and we are just a phone call away.