Home IT Support Service

For Home users, there is nothing more infuriating than sitting at the pc to do a simple task, only to find the pc is just not doing as you expected. You ask for advice but all you hear is gibberish, words that have absolutely no meaning, apparently describing what could be wrong with your pc, but you might not WANT to know what all this gibberish means, you just want your pc to do what you want it to - just like it did last time you used it! You want to be able to use your PC without having to be an IT specialist.

Sadly, at times, things do not always go to plan, and whoever you ask, they seem to talk using technical terms. The slightest problem can cause hours of misery to the inexperienced pc user.

MS Advance aim to make these miserable experiences a thing of the past, we know that our users are not pc experts, that’s what we are here for, and we are just a phone call away.

Networking Services

More common nowadays are households who own more than one computer, and what could be more logical than to link these computers together, doing this allows all computers to use the internet simultaneously, accessing printers or faxes connected on another machine, even if it’s in another room, even play games together.

There are benefits to networking your computers at home, if you have more than one computer in the house - such as a laptop, then you can make the most of it by "linking" the computers together.

Is your Email System not working?

Is your email system in use, and how do you log on to check your emails? We have simple methods to synchronise all your email accounts into Outlook and show you how to manage your accounts effectively for use of checking emails from multiple accounts on one page and store emails away so that Outlook is remedied of symptoms of failure.

Your email system could be setup already but emails seem to be bounce back or never reach their destination. Do you receive errors whenever you try to send out emails or are you having problems in receiving mail? You might be someone who wishes to import your contacts from your Web Mail but do not know how to go about it.

Other related symptoms are contacts that are sitting on another machine and you need access to that address book.

Are you a home worker or a small office and unable to work because of network problems. Not having access to folders on other machines or printer facilities only available on one machine. Sharing Folders, Music, Photo’s, Printers etc. are common in networking and connections are often between Home and Office. The access to transfer files and settings between computers is important if to access one machine with the same data or make selective folders available is widely requested from users.

Switching Networking Providers?

Migrating between different Internet providers can be one of the most stressful things to deal with after Moving House and landing that Career job. Troubleshooting a new setup over the phone can led to a stalemate often between you and the other person if not resolved and on average with customers who have experience long queue times and first time resolutions are far from reality. If your one of those who would like a troubled free service at a low cost then provide us with the details and will be there to ensure that everything is setup and configured correctly in terms of accessibility to surf the Internet, check emails and choose the level of security on your network.

Wireless Solutions

What keeps causing your Internet to disconnect intermittently?

We show you how to boost your connection if you have poor signal range around the house.  

Identify the causes of poor signal quality and how to rewire your house so that the connection is built to your specific needs or if you have the space why not add more machines on a wired connection and turn your space into a working environment.

Hearing noises coming from the router or are you slightly concerned about the number of times you have to restart the router.

Are you tired of always having to call your Internet Provider for connection problems?

Broadband installations vary from provider to provider, so if you’re thinking of switching providers call us to arrange for a setup and configuration so that if you are a new user we can get you started on surfing the Internet and checking emails.

Secure your Internet Connection can depend on the Internet sites that you are visiting, whether it is viewing your Bank Account, or online shopping purchases. We have all the tools to ensure that both your Network and Machines are safe. We prefer to provide the tools necessary to monitor your Internet activity. Give you the lessons on how to avoid pages loading up slowly and monitor the Websites that other people are visiting who might be sharing your network.

Computer and Laptop Repair Service

Nothing is more frustrating than to see your machine not performing the way it should. Failed hardware and Software are the causes of a computer running slow and uncompromising when needing to get things done.

We have a solution where we offer a same day, next day and Weekend service to resolve any issues. Our Service includes an up-date consultation to offer a quick and reliable service. Our competitive rates are there to accommodate for a fixed rate, fixed promise to get your Laptop or Desktop restored back to normal. For examples of what could be causing your machine problems could be down to a combination of out of date Software and data stored locally on your Hard Drive.

If your Mr.X you would probably have experienced a tense desire to break the machine or if your me, you would probably identify problems in the;
Computer running slow.
The Windows Logo appearing and loading and restarting itself in a loop.
Strange noises within the Laptop like the fan getting louder or the computer overheating or turning off poradically.
The sound of clicking noises after booting up Windows.
Lots of screen errors appearing and Virus threats popping up.

Mrs X bought her computer in 2004 and is experiencing problems with her Laptop constantly shutting down and feels that her Laptop is prepared not to back down to her frustration. She experiences white screens appearing when she switches over to other programs or messages that read ‘not responding’ ‘Microsoft has encountered a problem’ and generally is fed up of the computer always freezing.

The most common reasons for programs not responding are corrupt applications, conflicts over resources and problems with how Windows deals with what the application is wanting. We use optimization tools to detect problems in the registry that can cause your machine to freeze, crash or reduce the your PC’s speed and performance.

Other Service Solutions within our collect and return service include;

Laptop Memory Upgrades
Desktop computer repairs and memory upgrades
Laptop screen replacements
Laptop or PC Hard Drive replacements/upgrades
Laptop keyboard replacement
Laptop USB Port repair
Laptop power jack repair
Hardware and drivers installations on all Makes and Models.
Hardware fixes, diagnostics and repair Services

MAC PC and Laptop repair includes all Software and Hardware issues.
MAC data recovery

Our no fix, no fee policy applies to 1% of customers who either have older laptops or beyond repair. We issue an Engineers report within your Service in case of replacement in Laptops or Desktops. Our other attractive deal are our no call out charges in Home and Office visits within the same day. Our rates are low because we are able to operate within your surrounding area. The only hidden charges are the ones that you’ll see from Website, E-Commerce and Hosting. Accountancy and Database Solutions to allow you to track and keep everything in one place.

Synchronise your customer information from Sage Accounting Software to on your Website for Online Backup for Laptops, Desktops, Server Workstations, Software and Operating Systems Upgrades/Downgrade

Old-New - Do you have an old computer with all your files on it? If so we can help you move all your old information, from the old computer to your new one, ensuring all your files continue to work seamlessly.

Setup & Play - We'll get your new computer setup and ready to use in no time. This will include, connecting it to your broadband connection either wired or wirelessly and connecting any extra peripherals e.g a printer or scanner and giving you a walkthrough of the new features.